Wednesday, April 19, 2006

BlogMad Goes Wacky

Gremlins Did It Sez prying1

Quite a few people woke up this morning, jumped to their computers and started surfing the blogosphere. Looking for news and checking on friends. After logging on to BlogMad they most likely saw a notice saying: Database Corruption! If you have changed anything within the last 20 days, please be sure to re-apply those changes!

HUH?

It seems that during the night some goblins got into the mainframe and shook things up a bit. These goblins are not at all nice like the cute little elves that helped the cobbler and tailor with making shoes and clothing. These goblins like to change things around and make people mad. Some people lost credits, some lost a banner, some lost their ranking and some accounts had to start from scratch. And a whole bunch did not loose anything.

I had lost my saved credits, stats and ranking but had kept the banner.

One thing I like about the folks at BlogMad is they are up front. Not like the folks at some other websites (Think BIG auction site). On their FRONT PAGE yet is a letter explaining the problem. Although they did not mention gremlins.


Dear BlogMad Member,

The unforeseen has happened and we are sad to inform you that today (19 April 2006), the BlogMad database got corrupted. We have managed to salvage most of the user accounts and blogs registered on the system thanks to backups. We cannot apologize enough for this and we are making every effort for this never to happen again. This does however have a few ramifications:

1.) Credits. Your credits will now be skewed because of the loss of information. Some of you will find that your credits haven't changed, simply because your account wasn't corrupted. We will try and rectify as much of this as possible in the coming days.
2.) Blogs listed. Some or possibly all of your blogs will have been lost as well. Please re-add them and contact support@blogmad.net with any queries.
3.) Favorites. Again, some or all of your favorites will have been lost here. If you have deli.cio.us integration, your favorites will still be saved there. The possibility of an import tool will be investigated.

Even though BlogMad is still in Beta, we constantly strive to provide the best service we can and certain measures are being put into place as we speak to ensure that unforeseen problems like this don't occur in the future.


- End Quote -

Emails are being promptly answered. The chat board has a member directing people to the title page (above) and the service is wonderful. This is the way service websites should be handled.

The folks on the chatwindow had nothing better to do that to talk about the problem and the banter there was jovial and informative. After all, none of them (ok, me included!) are techies and have to do the work of fixing everything. They/We could just sit around in our pajamas and write wise witticisms to each other.

Quite a few in the chat window are already hurrahing the BlodMad tech support team for clearing up their accounts and they are finding themselves better off than before.

Altogether this hiccup (or was it a cough) at BlogMad has shown the people using the service that BlogMad is here to stay. It has been steadily growing and their service is great. Wonderful bloggers that are using the service and I've made quite a few friends from blog surfing through their site. The ratio is view one site, earn one credit. - Credits can be used to have others visit your site through blog surfing or to play games with a potential of winning more credits. -

They will soon be offering credits for sale and perhaps even an auction to purchase credits. It really is a great way to drive traffic to your blog.

Try it! You'll like it!





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